PetSmart at 2020 Southwest Westport Drive in Topeka, Kansas

Customer Reviews about PetSmart

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  They're friendly enough, but the grooming department sucks. Mind you my dog is a short haired well behaved senior dog. I wanted to get her nails trimmed, ears cleaned, and a basic bath. Well they talked me into this top dog add on for an additional $20 some dollars consisting of a nail filing and teeth brushing. So I go to pick her up and she doesn't even smell clean. I pet her and a huge dust storm of white dog hair goes flying signifying to me that she wasn't even brushed after her bath, she still had brown eye discharge on her face, and one of her nails was bleeding. I was completely disappointed. All that for $50 some dollars. I can't say I'll be going back.
  September 04, 2017

  by Jessica C
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  When we picked up our Yorkie she seemed very excited. They just handed her to us without any comments on her behavior, I thought that was strange. She didn't calm down after we got home, she was panting and acting strange for 4 hours. This was on a Sunday evening, we took her to emergency care where the vet said it looked like clipped her to close, her back end was red and looked sore. She advised us to give her a benadryl to calm her down. That finally calmed her down 5 hours after she was groomed. On top of everything else this was the worst hair cut she has ever had. She will not be going back. With the vet bill this grooming cost $130.00.
  June 13, 2017

  by Donna Sims

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